M&E Contracts Manager - Kent - 65K

M&ECONTRACTMAN

£55,000 - £65,000 Per Annum

Permanent

Kent

M&E Projects and Maintenance

Posted 1 hour ago

Expires In 27 Days

Job Description

M&E PPM Contracts Manager
Reports To: Operations Management Team / Managing Director
Location: Crayford office, with travel to sites in London on occasions.
Hours of Work: Monday – Friday, 08:00 – 17:00
Salary: £55–£65,000 (depending on qualifications and experience)


Overview
Due to continued growth, we are seeking an experienced M&E PPM Contracts Manager to oversee a portfolio of planned preventative maintenance (PPM) and small works projects across multiple sites. This is an exciting opportunity for a highly motivated individual looking to progress their career with strong mentorship and a clear development pathway.
The successful candidate will have proven experience managing M&E service contracts, with technical knowledge in mechanical and/or electrical systems being advantageous. You will oversee the delivery of both PPM and reactive maintenance, working closely with project teams, engineers, subcontractors, and clients to ensure service excellence.


Key Responsibilities
  • Manage day-to-day delivery of planned and reactive M&E maintenance across multiple client sites.
  • Mobilise new PPM contracts, including asset register population, 60-day reporting, RAMS creation, and documentation management.
  • Provide support and technical guidance to field engineers and supervisors..
  • Lead and oversee mobile engineers and contract supervisors.
  • Ensure service delivery meets contractual obligations, KPIs, and compliance standards.
  • Carry out life cycle costing, KPI/SLA monitoring, and quality audits, with clear improvement action plans.
  • Identify and implement staff training needs; lead regular team meetings.
  • Manage subcontractor performance to ensure high-quality service delivery.
  • Build strong client relationships through regular communication, reporting, and meetings.
  • Drive compliance with statutory requirements, health & safety, and industry best practice.
  • Undertake HR responsibilities including appraisals, investigations, return-to-work meetings, and recruitment.
  • Manage callout rota and act as Callout Manager when required.
  • Produce monthly management reports; assist with tenders, risk assessments, and specifications.
  • Contribute to business growth through sales targets, developing new opportunities, and representing the business at events.


Essential Background & Experience
  • Proven experience in contract management within M&E or Hard FM services.
  • Strong track record in managing multi-site PPM and reactive maintenance contracts.
  • Supervisory experience, with responsibility for teams and contract performance.
  • Technical trade background in mechanical or electrical disciplines (advantageous but not essential).
  • Strong IT proficiency, particularly Microsoft Office (Word, Excel, Outlook, PowerPoint).


Candidate Profile
The ideal candidate will demonstrate:
  • Excellent organisational and computer skills with strong attention to detail.
  • A customer-focused, results-driven approach with the ability to deliver under pressure.
  • Strong influencing, negotiating, and problem-solving skills.
  • Excellent communication and interpersonal skills at all levels.
  • Professionalism, teamwork, and the ability to manage competing priorities.
  • Self-motivation, initiative, and a proactive approach to challenges.
  • Flexibility to travel to multiple client sites and offices.
  • A full clean UK driving licence.


Benefits
  • 25 days holiday plus birthday (rising to 28 days plus birthday after 5 years).
  • Company vehicle, mobile phone, and laptop.
  • Pension scheme.
  • Death in service insurance (2x annual salary).
  • Healthcare scheme (after 2 years).
  • Professional development, training, and career progression opportunities.
  • Bonus scheme.
  • DBS disclosure required.